Showing posts with label environment. Show all posts
Showing posts with label environment. Show all posts

Friday, August 31, 2012

The proposed GRI G4 GHG Emissions draft - explained

The plot thickens. After presenting the G4 Exposure Draft available for comment between 25th June and 25th September, the GRI has now published what it's calling Thematic Revisions, for public comment between 14th August and 12th November. I think that's what they call eating the elephant in two easy slices. Of course, the CSR Reporting Blog is here and ready with our analysis of one of the two new Thematics  - Greenhouse Gas Emissions - to make your life a little easier.  The other one (Anti Corruption) will be the subject of my next post.

First, download the draft GHG Thematic document here. It's 55 pages. Get them all. You're gonna have your work cut out as you go through this document.

According to the draft, the proposed revisions align with the GHG Protocol, jointly released by the World Resources Institute and the World Business Council for Sustainable Development, and the ISO 14064 Standard. The proposed GHG Emissions Indicators are fully aligned with the GHG Protocol’s grouping of emissions into three subsets (Scopes 1, 2, and 3), as well as the ISO 14064 grouping. Energy Indicators have been modified to align with the GHG Emissions Indicators and intensity Indicators were added for both energy and GHG emissions. More about intensity later....

Specifically the draft contains:
  • New disclosures and guidance for the Energy and Emissions Aspect (Environmental Category)
  • Edits to Indicator EC2 (Economic Performance Aspect, Economic Category)
  • Edits to Indicators EN3 – EN7 and Indicators EN16 – EN20 (Energy and Emissions Aspects, Environmental Category)
  • New indicators under the Energy and Emissions Aspects, Environmental Category
Before discussing the changes in detail, it might be worth listing the new EC2, EN3-7 and EN16 -20 and new indicators proposed in this section. First point to note is that 11 indicators now becomes 13 indicators, and this includes two intensity measures, energy intensity and GHG emissions intensity. As promised, more about that later.

  • CORE EC2: Financial implications and other risks and opportunities for the organization’s activities due to climate change
  • CORE EN3 Direct energy consumption
  • ADD EN4 Indirect energy consumption
  • CORE G415 Energy intensity
  • ADD EN5 Reduction of energy consumption
  • ADD EN6 Reductions in energy requirements of products and services
  • CORE EN16 Direct greenhouse gas (GHG) emissions
  • CORE G416 Energy indirect greenhouse gas (GHG) emissions
  • CORE EN17 Other indirect greenhouse gas (GHG) emissions
  • CORE G417 Greenhouse gas (GHG) emissions intensity
  • ADD EN18 Reduction of greenhouse gas (GHG) emissions
  • CORE EN19 Emissions of ozone-depleting substances (ODS)
  • CORE EN20 NOx, SOx, and other significant air emissions
So what's different? Intensity, as we've seen.  But more about that later.

GHG Protocol framework
A key difference is the clarification in definitions for energy and emissions reporting. The GRI has aligned itself with the leading carbon reporting standard - the GHG Protocol in which direct and indirect energy are classified into three scopes of emissions.
  • Direct Energy > Scope 1 emissions
  • Indirect Energy > Scope 2 emissions
  • Other Energy > Scope 3 emissions

You probably already know this, but for those of us who are not environmental experts, it does take some getting your mind around. Scope is a classification of the organizational boundaries where GHG emissions occur.
  • Direct (Scope 1) refers to emissions are created by sources owned or controlled by the organization. For instance, a coal-powered power plant which makes electricity.
  • Indirect Energy (Scope 2) refers to emissions resulting from the generation of the electricity, heating, cooling, and  steam that is purchased by the organization. Scope 2 emissions occur at facilities which are owned or operated by other organizations. For example, using electricity purchased from the coal-fired power plant (probably via a national grid) is classified as Scope 2, because the emissions were generated in producing the electricity and not in your organization.
  • Other Indirect  Energy (Scope 3) refers to emissions resulting from the organization’s activities, but are not created by the organization. This includes emissions from outsourced activities, such as the transportation of goods by haulage companies using vehicles that are not owned or controlled by the organization.
In other words, most companies report fuel and coal as direct energy sources and purchased electricity as an indirect energy source. In environmental reporting, the  energy source and what you do  with it is less important than where you do it. If the emissions occur in your factory, cue Scope 1. If they occur in someone else's factory, cue Scope 2 and if they happen on the bus to work or on a truck to China, cue Scope 3 (provided you don't own the bus or the truck).  

The John Lewis Partnership CSR Report for 2011 contains a good graphic that makes this all crystal clear:



Which emissions to account for: Control or Equity
The key to defining what to count is the precise scope of where emissions occur. On the face of things, it sounds straightforward, but in practice, there are two definitions are available: the equity or control method.

The control method calls for a company to account for the total GHG emissions from operations over which it has control, whether this be financial or operational control. It does not account for GHG emissions from operations in which it owns an interest but has no control. In other words, if you lease a factory, and you run it, and all the people working there are your employees, and all the materials used in the factory are sourced by you, and the final output is your products, then you have control.

The equity method calls for a company to account for GHG emissions from operations according to its share of equity in the operation. For example, if you have a 51% financial share in an operation, or even a lower financial share but full management control, you would report your emissions proportionately, according to the percentage share, and not full control.

This is an important distinction and must be applied consistently throughout the entire reporting spectrum. It could significantly change the level of emissions reported, so watch for the fine print when you are reading reports.

Alignment is Good
Closer alignment with the GHG Protocol (which is also used as the basis for CDP reporting) clearly makes sense, and hopefully will encourage greater comparability in energy and emissions reporting. At present, there are still wide variations but some do it well. ENEL, the energy company, for example, reports  for 2011 in classic textbook G4 style:

ENEL 2011 reporting EN3

ENEL 2011 reporting EN4

ENEL 2011 reporting EN16 Scope 1 Emissions

ENEL 2011 reporting EN16 Scope 2 emissions

ENEL 2011 reporting Scope 3 other emissions


Oh, did we mention intensity ?
G4 includes two new indicators relating to Energy Intensity (G415) and GHG Emissions Intensity (G417). This is a way of normalizing consumption and impacts to a common denominator which may be financial ($ of revenue), human (per person), physical (per square meter of factory or office space, or per vehicle) or per product (units sold, units produced) or, in fact, any other factor that you can imagine which is relevant to your business (or which makes your numbers look better than the absolute numbers). In most cases, my experience tells me, the intensity figures will always look better than the absolute figures - companies use more and more energy and generate more and more emissions, but on a per something basis, they proudly show a major reduction.  Take these examples:

Air China reports in the 2010 Corporate Responsibility Report on fuel consumption and carbon emissions by PTK (per ton/kilometer), stating that they have achieved "remarkable results" as they have reduced fuel consumption PTK by 6.6% in 2010 versus 2009. We do not know what the total fuel consumption was during this period.

Delhaize, the Belgian supermarket chain, shows fabulous energy intensity results per m2 sales in the company's 2011 CR Report. A 7.5% percent reduction over three years. (It is not clear whether this is all three Scopes, but I assume just Scope 1 and 2)

Delhaize 2011 reporting on emissions intensity
Delhaize does not disclose the total number of carbon emissions. Delhaize also reports to the Carbon Disclosure Project and you can access their report (after several clicks and registration on the CDP website) but you will find that the 2011 report covers 2010 data, and is therefore not comparable to the CSR Report 2011 period. After a quick calculation, I note that Delhaize absolute Scope 1 and 2 emissions increased by 3%, using 2008 as a baseline. Turning an increase into a decrease is the power of the intensity measure. This might have been achieved by increasing some prices, changing the sales mix or recording some currency adjustments and wow, suddenly the carbon emissions performance looks actually quite positive.

NH Hoteles 6th's CSR Report includes both absolute emissions and intensity rates per guest per night. Absolute emissions fell by 8.82% while intensity emissions fell by 11.9%.



What did NH Hoteles choose to highlight in its reporting narrative ? Intensity, of course.

 
 
CapitaLand's Sustainability Report for 2011 also shows a similar picture, in one handy graph.
Again, you can see that on an absolute basis, there is an increase of emissions by 39% since 2008 but intensity on a square meters basis reduces by 11.1% since 2008. CapitaLand's emissions target is an intensity target reduction of 20% by 2020, but there is no absolute target.

BT uses yet another model for calculation of emissions intensity and that is emissions per GBP million value added - which is EBITDA plus employee costs.  This formula is what BT has called its Climate Stabilization Intensity Target - a measure of carbon emissions in relation to its (financial) value added as a company and the contribution it makes to a country's GDP. Hmm. Make more profit, improve your carbon emission performance. BT's absolute emissions reduced 53% versus their 1997 baseline, and intensity improved by 61%.


What would be interesting to know is what specific factors contributed to this intensity improvement. BT report that they have improved energy efficiency, invested in renewable energy generation and purchased low-carbon energy. Wonder how much of what went into that 61%? And how much was a change in profit and employee costs?

Ericcson, on the other hand, report a different type of intensity. According to Ericcson's 2011 CSR Report, the carbon dioxide emissions associated with the lifetime operation of delivered products totaled approximately 24 Mtonnes in 2010. This is the measure used for carbon intensity. Don't worry about the fact that while carbon intensity was reducing every year, absolute emissions were increasing by 8% between 2008 and 2011.

Procter and Gamble have a lofty goal, stated in the P&G 2011 Sustainability Report: of powering their plants with 100% renewable energy. In the past few years, however, total carbon emissions (Scope 1 & 2, Scope 3 is off the radar) have increased  by 5% in 2 years. This doesn't prevent  P&G from proudly displaying the intensity figures:


As you can see, P&G refers to intensity per unit of production. Hmm. Now would that be a 5kg pack of washing powder, or a tube of Crest toothpaste, or a pack of Eukaneuba for dogs Denta Defense®, a type of micro-cleaning crystals that help reduce tartar by up to 55%?

Enough of intensity. By now you get the picture. Carbon emissions can be normalized to practically anything at all, depending on what a company wants to manage or what it wants to show to the world. In almost every single case you can find, intensity measures will always beat absolute measures. If only the planet would respond to intensity and become more sustainable. If every company were emitting carbon emissions relative to the number of expense claim-forms submitted, or the value of bottle-caps sold or the number of emails sent per hour, we might find carbon reporting much more interesting but it would hardly be saving the planet. If only we could become more sustainable by becoming less intense.

Why would the GRI choose to add two intensity measures to the G4 reporting framework? The GRI says this: "In combination with an organization’s absolute GHG emissions, disclosed with Indicators EN16, G416, and EN17, GHG emissions intensity helps to contextualize the organization’s efficiency, including in  relation to other organizations."
 
Normalizing energy consumption or carbon to financial values - turnover, sales or profit - or to other operational values - may be a way of comparing the performance of companies of different size in a similar sector. The carbon footprint of a cellphone is comparable whereas the manufacturers of cellphones may be very different in size and scope of operation. This might help investors (the ones who understand) to make decisions. Similarly, whatever the normalization factor, if a company consistently uses this to benchmark its own performance, it can be a management assessment and decision making tool. However, the trick is in the selected normalization factor. If such a factor has no direct relationship to whatever causes or influences the level of emissions, it may simply be a way to present good-news numbers. If my operations are the same size and my turnover increases because of a price-hike, or a change in currency exchange rates, I may still be generating equal or more carbon emissions but all of a sudden, my intensity plummets. We will have to be vigilant of the way that intensity measures are used in reporting, and ensure they are never  a replacement for absolute measures.

Some Less Intense General Points
The environmental disclosures as with, I think, all other disclosures in the proposed G4 framework are not time-specific. This means that the reporting company could report data only for the declared reporting period. I believe it would make sense to require organizations to present 5 years data on these critical data points. Of course, those who do not have 5 years data cannot do this. But of the many companies who have been producing sustainability reports over the years do have the data available (and several already include this). As we look at sustainability with a long-term lens, it is often frustrating when companies report only current and prior year data. We should require a little more perspective in G4.

Similarly, I believe that the G4 could be tightened up by requiring explanations of how performance has been achieved. For example, it would make sense, if energy consumption has decreased by 20%, to know what the organization has done to reduce this. The G4 proposals  in the updated EN5 (Reductions in energy consumption) and EN6 (Reduction of energy requirements in products and services) require listings of the reductions achieved but not a full explanation for HOW they were achieved. Adding such information would be helpful both for internal review and for external stakeholders. Companies who have made serious efforts to reduce carbon emissions should be able to say what actions caused the reduction. Unless it was all a lucky strike!

The Last Word (it's not intensity)
Overall the new GHG Reporting Thematic Revision tightens up environmental reporting and makes several aspects both clearer and less overlapping. G4 also ups the stakes a little (a lot). The G4 framework requires reporting on all three scopes of carbon emissions as core indicators (EN16, EN17, EN18). This is also the case in G3 (EN16 and EN17), but in G3, companies had the option to report at Application Level B or C, reporting Scope 1 and 2 emissions under EN16 and avoid Scope 3 emissions in EN17. With G4, every company which includes climate change as a material issue will be required to report all three Scopes in order to be In Accordance with the G4 framework. Sounds like there's gonna be a lotta scrambling around for data going on, and suppliers of goods and services to In Accordance reporters are going to feel the heat.

Whew! Glad that's covered. I hope  Anti-corruption is not so complicated. Watch this space.
   
 

elaine cohen, CSR consultant, winning (CRRA'12) Sustainability Reporter, HR Professional, Ice Cream Addict. Author of CSR for HR: A necessary partnership for advancing responsible business practices Contact me via www.twitter.com/elainecohen   on Twitter or via my business website www.b-yond.biz (Beyond Business Ltd, an inspired CSR consulting and Sustainability Reporting firm)

Friday, August 10, 2012

Part Two: Sustainability: What the Numbers Tell You

Since my recent Sustainability: What the Numbers Tell You post was so resoundingly successful, I have decided to maintain the momentum and  take a look at some more numbers. This time I am going to look at environmental metrics that were covered in the Sustainability Practices 2012 Edition, which I fairly glossed over in my previous (resoundingly successful) post. The Report covers a range of environmental metrics including those relating to: emissions, energy, water, waste, recycling, packaging, purchasing and spills and fines. Let's start with this number:

39%
of companies in the Bloomberg ESG 3000 Index report having a Climate Change Strategy. This compares with only 26% of the S&P 500 and 16% of the Russell 1000. (Just to remind you, the Bloomberg ESG 3000 covers a range of global companies while the S&P and Russell indices cover large-cap U.S. companies. So when the Bloomberg is higher than the S&P/Russell, it means that the world is doing better than the U.S.) In this case,  U.S. companies have not yet caught up on climate change as something they need to be making decisions about.

Many people probably don't know the difference between a climate change strategy and reducing energy consumption. In the Sustainability Practices Report, a climate change strategy is defined as: "a set of risk management procedures designed to mitigate the impact on business operations of climate change". Typically, as defined in the report, such a strategy will include: an assessment of the energy efficiency of the business, a commitment to capital investment in environmentally preferable technologies and a search for new sources of capital through commodity trading of GHG emissions or government subsidies for GHG emission reductions. 71% of big companies (over $100 billion revenues) have apparently given this some thought as they do have a climate change strategy. Only 22% of companies under $1 billion have done the leg-work in this area. The rest of them either they have a policy and are not disclosing (unlikely) or they don't have a policy and they are ostriching (likely). That's a shame, because "if you think mitigated climate change is expensive, try unmitigated climate change", (a quote from Dr Richard Gammon) .

And now for a little quiz: How many of the Bloomberg ESG 3000 actually report their total carbon  emissions?
A: 83%
B: 72%
C: 65%
D: 48%
E   34%
F:  21%

Yes, great, you were either wrong or right. The correct answer is:

 34%

That's it. Just over a third of the world's leading companies disclose their total carbon emissions. But this is not really the world's companies - it's Japan. In the Bloomberg 3000, there are 644 companies from Japan of which 80% disclose CO2 emissions, which is required by law. In the U.S., for example, only 8% of the 70 U.S. companies in the 3000 Index disclose CO2 emissions, which is the lowest rate of disclosure across a range of countries. The Netherlands and Sweden do better at 70% and 62% respectively, but France and the UK are lagging with 39% and 30%. This might be changing fairly soon in the UK with new legislation which will require large listed UK companies to disclose GHG emissions.  But disclosure is one thing and sustainable performance is another.  Think about this next number:

16,536,533

which is the average total CO2 emissions in tons from the 36 disclosing companies in the S&P 500 Index. This is a whopping 5 times higher than the total emissions from the 1,033 disclosing companies in the Bloomberg ESG 3000.  Utilities and energy companies reported the highest level of emissions, as you might expect. It takes energy to produce energy, apparently. Double whammy. When normalized per employee, we find that the utilities sector produces 1,473 tons of CO2 emissions per employee (median, not average). This is equivalent to emissions per employee resulting from powering 167 homes with electricity for a full year, or running 262 passenger cars for a full year. Wonder if all those employees think about that on their morning commute: "Hah, wonder how many cars on the road the carbon emissions resulting from my working today will equate to?" Perhaps this could be the next stage in sustainability-driven Employer Branding. It might work for the Financial Services Industry, where CO2 emissions are a mere 3 tons per year per employee (median). "Do you feel you have a personal responsibility for protecting our planet? Come and work for us. Your work will generate only 3 tons of carbon emissions per year, which is less than the equivalent of keeping one car on the road. You can manipulate interest rates with hardly any impact on the environment".  

But, enough of CO2, let's go deeper and look at energy efficiency. Consider these numbers:

 1,933  -  249  -  321

These are the actual numbers of companies in our three reference indices of 3,000, 500 and 1,000 companies which declare that they have an energy efficiency policy. 64%, 50% and 33%. I find that incredible. Forget sustainability, just think about energy costs. Heck, we even have an energy efficiency policy in our home! (Well, I admit, it's not a written policy, but if the kids leave the lights on in their bedrooms, they know there will be unpleasant consequences). Why wouldn't businesses have an energy efficiency policy? Ah, you might say, "companies which are primarily office based have more significant sustainability impacts to think about and more important cost considerations". Ah, I might say back to you, "and pigs can fly".  Even the financial sector, primarily office based as it may be, has a higher rate of energy-efficiency policy disclosure at 52% of companies than the energy sector itself at 46%. Energy efficiency is the second most material issue for companies everywhere, based on a study that was done last year on materiality issues. So how come so few have a policy? Possible they are just doing it because it's in their DNA. (A friendly reference to Oliver Balch, who tweeted "Please, one piece of advice to all companies: ban the phrase 'In our DNA' from your corporate lexicon"). Consider this number:

5%

which is the percentage of companies in the Bloomberg ESG 3000 which report using renewable energy. That's just 164 companies. For all the others, renewables are apparently not yet in their DNA.

Moving on to water consumption, consider this:

3.72

is the ratio of average water consumption in the U.S. based S&P 500 to the average in the Bloomberg ESG 3000. The average water consumption per S&P company in the U.S. sample (104 companies disclosing) is 3.72 times higher than the global sample (1,111 companies disclosing). Clearly, size does matter, as the bigger companies have higher water consumption.  Yet still only 74% of the companies in the $100 million revenue category disclose total water consumption, despite the fact that the median water consumption for this group is over 35 million cubic meters in comparison to a $1-10 million revenue company which uses 1.4 million cubic meters per year. With water scarcity becoming the number one resource issue globally, it seems incredible that disclosure for such large corporate users should not be mandatory, leaving 26% of the largest companies in the world to decide for themselves whether to manage water consumption transparently or not. But it gets worse. Consider this:

2%

is the number of companies which report that they use recycled water. 74 companies in a sample of 3000. But it gets worser. Waste is also one of the big drags on our economies and quality of life, not to mention sustainability. Here's another number:

31,739,944

is the average waste in tons generated by companies in the materials sector (which is made up of companies that manufacture chemicals, construction materials, containers and packaging, paper and forest products, extractives etc) which is more than the total average waste of all the other sectors added together, yet only 36% of companies in this sector report on the total levels of waste generated. Waste is cost. More often than not, it's unnecessary cost. How are investors using this information? Companies which are generating so much waste are also wasting investors' money.  Which brings us to the next number:

$997,299

which is the average amount that companies in the Bloomberg ESG 3000 spend on environmental fines each year. In the S&P 500 index, this becomes a whopping $2,224,831.

I could go on, but I won't. The Sustainability Practices 2012 Edition Report is an encyclopedia of data and comparative numbers. I have given you a jump start. You'll have to do the rest of the leg-work yourself :)  

By now, I think you get the picture. It's one of desperately poor levels of disclosure. Despite the growing momentum of voluntary disclosure and Sustainability Reporting, frameworks, measures, surveys, CEO commitments, investor pressures and all the hype that this brings with it, the picture on transparency is still bleak. Most of the largest companies in the world are barely disclosing most of the most important sustainability metrics. And this low level of disclosure gets proportionally lower and lower as company size decreases. In the U.S., performance is generally lower in comparison to the rest of the world. So it's fabulous that the U.S. is now leading the Medals League Table at London 2012 (39 Gold Medals as I write), but sooner or later, even that performance will not be sustainable without stronger and more transparent behavior by American corporations.

There is something about numbers. They clarify our reality. In this review of environmental sustainability and transparency-by-numbers, that reality is rather depressing, because there is a stark realization that, for all the talk, the results are pretty shameful and perhaps, voluntary disclosure is not all it's cracked up to be. Self-regulation is more self than regulation. When the authors of this Sustainability Practices benchmark report maintain that "there is significant room for improvement", I think we can safely agree that this is more than a mild understatement. With Paragraph 47 not promising to be massively instrumental in driving change in transparent disclosure, we have to wonder just what will propel corporations around the world into a different paradigm, before something else propels them out of ostrichland.

An eternal optimist, I believe change will happen. As a realist, I see it's painfully slow. As a pragmatist, I accept that we have to move on and, as the amazing Pema Chodron says, Start Where we Are. As an icecreamist, I know there is always comfort just around the corner.



elaine cohen, CSR consultant, winning (CRRA'12) Sustainability Reporter, HR Professional, Ice Cream Addict. Author of CSR for HR: A necessary partnership for advancing responsible business practices  Contact me via www.twitter.com/elainecohen   on Twitter or via my business website www.b-yond.biz  (Beyond Business Ltd, an inspired CSR consulting and Sustainability Reporting firm)

Wednesday, June 27, 2012

Sustainability Reporting for Renewable Energy Companies

This is a rare CSR Reporting Blog guest post. I am usually a bit picky about guest posts. Very picky, in fact.  But in this case, I have made an exception, because my guest is not really a guest. He's more like family, in a business sense, that is. Joshua Basofin is the newest member of Beyond Business, the little sustainability consulting firm that makes a BIG impact.


Joshua Basofin has worked in the environmental field for over ten years as an attorney, sustainability expert and writer. Most recently he was the California Representative for Defenders of Wildlife. In that capacity, he partnered with businesses and government agencies to reduce impacts on wildlife and natural resources. He was also the Freshwater Program Manager for Environment Now. Joshua holds a Bachelor’s Degree in English and Environmental Studies from the University of Wisconsin-Madison. He received his law degree, with honors, from Chicago-Kent College of Law. While in law school, he earned a certificate from the Program in Environmental and Energy Law and served as President of the Environmental Law Society.

Joshua will be expanding our portfolio of environmental sustainability services to corporations around the world, including our current clients, with an offering which includes environmental strategy development; creation of policies, performance and procedures; environmental mapping and auditing; environmental risk assessment; carbon reduction strategies and carbon footprinting; environmental training; Green Office and Green Team support;  environmental data-collection for Sustainability Reporting and research and benchmarking in different environmental disciplines and for Sustainability Reporting.  Joshua has particular expertise in the renewable energy sector and will be serving clients in this fast-growing industry.

Here is Joshua's inaugural post:

Green from the Ground Up: Sustainability Reporting for Renewable Energy Companies

Should companies whose services make the environment cleaner publish Sustainability Reports?

The answer is a resounding YES! In addition to assisting users of energy to manage their carbon footprint through the supply of clean energy products and infrastructures, renewable energy companies, in order to assure their own sustainability, must manage their own impacts, reduce their own footprint and demonstrate social and environmental accountability. A few renewable energy companies have risen to that challenge.

Carbon emissions are at unprecedented levels and the scientific community has long reached consensus that climate change will affect our planet in drastic ways. Renewable energy companies have responded by developing solar and wind facilities. These clean energy sources help meet increasing demand and will soon replace coal, oil and natural gas generators.

Solar companies in particular are increasingly ramping up production on photovoltaic and concentrated solar power systems. Governments eager to assist this development have provided subsidies and expanded renewable energy transmission grids. With a little innovation and strategic planning, more communities around the world will receive their energy from renewable sources. But the industry faces sustainability challenges just like any other. And Sustainability Reporting is vital to its success.

For example, solar companies have submitted over 200 applications to build facilities in California’s Mojave Desert. On the one hand, the Mojave is a vast sun-drenched area, stretching across 29 million acres. It has the potential to accommodate much of this solar traffic. On the other hand, it is an intact and fragile ecosystem, providing habitat for rare plants and animals. The Mojave’s water reserves are located in scarce underground aquifers. And it is riddled with Native American and other cultural artifacts. The solar companies that carved out sites (some stretching more than 6,000 acres) in the Mojave must address these resource issues.

Additionally, solar companies face challenges in greening their supply chains. Tremendous amounts of energy, water and raw materials are used in manufacturing and building solar infrastructure. During operation, maintenance crews must frequently wash panels or mirrors to ensure maximum effectiveness. That means a lot of water. And workers use large machinery that disturbs air quality and erodes soil.

One solar company that has embraced the task of creating a sustainability strategy is SunPower Corporation. Its California Valley Solar Ranch is currently being constructed on nearly 2,000 acres of land in California’s Carrizo Plain. SunPower is an industry leader and commands much of the U.S. market share. Thus, it is no surprise that SunPower was the first of its peers to publish a first Sustainability Report for the fiscal year 2010/2011.
  
The report, entitled “Sustainability by Design”, is comprehensive. It lays out concrete goals in the areas of products, operations, people and communities. Under the products category, SunPower puts forward an innovative LEED-certified “poly to panel” concept to improve transparency in the supply chain and ensure that all suppliers of raw materials adhere to the same sustainability principles. This will be encompassed in an industry-wide Code of Conduct  under development in collaboration with the Solar Energy Industries Association,  covering the following categories:
  • Health and safety
  • Labor
  • Ethics
  • Environment
  • Management systems
Additionally, SunPower’s “Return, Reuse, Recycle” program guarantees that solar panels will not go to a landfill after their life cycle (25 years or more) has ended. This is a great development in curbing the company’s waste stream.

SunPower tackles resource issues head on. The report affirms a commitment to minimizing the company’s footprint, including ecological impacts like those in the Mojave Desert mentioned earlier. The company halved water use at five key facilities between 2007 and 2010 and targets to reduce this even further.  SunPower also commits to responsibly treating discharges resulting from chemical use.

Suntech, another solar energy leader and the world's largest producer of solar panels, with 20,000 employees, also published a first Sustainability Report recently. It deserves an honorary mention. Of particular interest is Suntech’s whopping 87% reduction in water use from 2002 to 2010 as well as a 90% electricity consumption reduction per MW of cell production in SunTech's largest facility in China between 2002 and 2010.

Future clean energy - photo reproduced from Suntech's Sustainability Report


Both SunPower and Suntech used the Global Reporting Initiative (GRI) Framework as a baseline for information disclosure -  SunPower  references the GRI, while Suntech includes a partial GRI Index without declaring an Application Level (10 indicators are reported on).

As renewable energy markets grow (according to SunPower, worldwide solar capacity reached 23 GW in 2009, the equivalent capacity of more than 40 coal-fired power plants),  regulators and the public will scrutinize renewable energy generators more and more. The industry provides a great service by replacing oil and coal dinosaurs and offsetting carbon emissions. But that is not a “get out of jail free card” on other important areas of sustainability. When a solar company’s “cradle to grave” operation has minimal impacts, it will truly be green.

Kudos to SunPower and Suntech for starting what hopefully will be more than an single ray of sunshine in the rapidly expanding solar market.

***

Of course, Joshua might have made a cone award to Sunpower and Suntech, but he's not (yet) been converted to ice cream (which is not (yet) a condition of hiring at Beyond Business).

elaine cohen, CSR consultant, winning (CRRA'12) Sustainability Reporter, HR Professional, Ice Cream Addict. Author of CSR for HR: A necessary partnership for advancing responsible business practices  Contact me via www.twitter.com/elainecohen   on Twitter or via my business website www.b-yond.biz  (Beyond Business Ltd, an inspired CSR consulting and Sustainability Reporting firm)

Tuesday, May 29, 2012

Elevating CSR: A Cone Award for KONE

I couldn't resist this. Today I came across the Kone Company, a Finland-based global corporation which makes elevators and escalators, which is "Dedicated to People Flow".  Making elevators sounds like a fun profession. I immediately thought of "20 fun things to do in an elevator", and a whole section of the fashion industry which has built up just around elevators. 

One of a wide selection of elevator T-Shirts from the cafepress.com shop

It even crossed my mind whether the people at Kone were the original inventors of the elevator pitch which has been so crucial in improving our business communications over the years. You know what an elevator pitch is: a short, succinct message you can deliver between floors of an elevator ride to impress someone important. If Kone were writing their CSR Report in Elevator Pitch style, it might go something like this:

What goes up must come down, and we help that happen.
Our elevators make a contribution to global sustainability by helping people flow.
Imagine urganization without its ups and downs.  
Think how many people would get respiratory failure when visiting the 93rd floor of the  International Finance Center in Shanghai without an elevator.    
Imagine a life without Sim Tower.  
Imagine an elevator pitch without an elevator.
Our CSR Report describes how we support the people flow experience, for a better world and a a sustainable planet.   
Go with the flow and read our CSR Report. 

But no, I found none of this in Kone's 2011 Corporate Responsibility Report.  I didn't even find a cone, which as you may have gathered, is a much tastier version of Kone. Having, therefore, been reminded of my craving for a cone by Kone, I couldn't stop myself checking out if Kone is worth a Cone Award.

Here are the results, the fourth in my Cone Award series:

About the Company:
Global elevator and escalator maker headquartered in Finland
Annual net sales of EURO 5.2 Billion
35,000 employees
8 global production units and 1,000 offices around the world
NASDAQ OMX Helsinki listed
"People Flow" means people moving smoothly, safely, comfortably, and without waiting in and between buildings.

About the Report:
GRI Application Level B+ self-declared and third party checked
PDF 50 pages
Fourth annual corporate responsibility report
Externally assured CO2 emissions
Covers 2011 calendar year.

Ice Cream Cones Awarded:
This report gets the message across. Kone is not just an elevator-maker. Their mission is about People Flow. Helping people to move around. Enabling human development through urbanization. Providing essential services for indispensable buildings such as hospitals, airports, educational institutions, offices and other important places without which our lives would be so much more restricted. Contributing to environmental efficiency by reducing the environmental burden of buildings (which consume 40% of the world's energy, of which up to 10% can come from elevators and escalators). Making buildings safer to navigate (doesn't everyone fear getting stuck in an elevator?). Helping old people stay mobile. The report gets this across well. Kone's contribution and role is society is more than just shipping machinery off a production line.

 Kone provides context for the positioning of the elevator industry and their role in its growth. "Urbanization is the single most important megatrend within the global elevator and escalator industry. It is expected to drive demand for years to come." In addition to environmental focus and safety levels of elevators, Kone also highlights the changing global demographic structure. "The growing number of older people raises the importance of accessibility in buildings and urban infrastructure. There is an ever-growing need for convenience and accessibility. An elevator can help elderly residents live in their homes longer, facilitate the lives of all residents in the building, as well as add value to an existing property."

This cone is for People Flow Day. This is a day when Kone employee teams "act as researchers, talking to customers, interviewing the public, making on-site observations, and completing questionnaires." This enables Kone to get to know how people flow. The 2011 day took place in over 30 countries. (Hmmm, I obviously wasn't on an elevator somewhere that day!) Particular attention was paid to the "accessibility challenges faced by different user groups, such as wheelchair users, those with visual impairments, senior citizens, people in a hurry, and families with young children." "People in a hurry" must be quite challenging. Who is not in a hurry in an urban environment?

Kone has made big strides in energy efficiency of elevators. Today, Kone’s "European volume elevators consume 60 percent less energy, Asian volume elevators 50 percent less, and US volume elevators 40 percent less energy than in 2008". Wonder what went wrong in the US? An explanation of the differences here might have been a good idea. But, overall, this is great eco-progress in just a few years.

Another cone for Kone's lifecycle analysis. Between 56% and 85% of an elevator's life cycle (on the two models examined) are in the use of the elevator. More environmentally friendly materials in making or modernizing elevators can substantially affect the energy consumption during use. A cone for Kone for performing LCAs - not enough companies are doing this today.

A sixth cone for Kone's data presentation. Throughout this report, data is presented clearly and in a well-ordered way, and in a good level of detail. Environmental data, Human Resources data, Safety data etc. In most cases, the data also shows performance improvement. Certainly worthy of a cone.


Finally, a rare seventh cone for the Kohn design. It's neat, easy on the eye, bright, good font, and the graphics are clever but not overfacing. A few hyperlinks within the PDF wouldn't have gone amiss, but in general, it's a pleasant report to peruse.

  
Ice Cream Cones Dewarded:
Kone's report is a little too much like ice cream. It's all good news. There are no challenges that Kone is facing, other than the continued aspiration to grow the business. There are no performance failures whatsoever. For example, one of the key material issues for Kone is safety and reliable performance (flow) of the equipment. Kohn services 850,000 elevators around the world and I am not sure how many new installations the company completes each year. They have 12,000 service technicians.  I might have expected, in this report, to read something about the safety and reliability record of Kohn products. Reading this report, everything seems truly... well... flowing. I suspect the reality may not be quite so rosy, and maybe I am wrong, but Kohn doesn't actually give us any data on how many problems occurred with their equipment that caused a safety risk or what the reliability of Kohn products has been. I think this report would be more credible if it included just one or two of the things Kone might prefer not to report, if any exist.


This Cone Deward is for the Plus. Kone's External Assurance Statement covers limited assurance on CO2 emissions only, Scope 1 and 2. As you all know by now, the GRI system enables reporting companies to claim a "+" with the Application Level if the report is externally assured. Well, counting and checking CO2 emissions is not report assurance, in my view. It's a good thing, of course, but not enough to earn Kone a "+". For that, I take a cone back. 

The Kone report is a little repetitive. The company labors the point a little about how much effort they put in to understanding people flow and finding the right, efficient, modern, high-performance solutions. I am sure this is the root of success, but even so, we don't need to read it quite so often.

Overall Net Ice Cream Cone Status:
And it's a Net Four Cones for Kohn bringing Kohn to the top of  the Cone League Table. Is it really that good? Or am I getting overgenerous with my cones these days? Judge for yourself. And dont forget to send feedback :)


elaine cohen, CSR consultant, Sustainability Reporter, HR Professional, Ice Cream Addict. Author of CSR for HR: A necessary partnership for advancing responsible business practices   Contact me via www.twitter.com/elainecohen   on Twitter or via my business website www.b-yond.biz (Beyond Business, an inspired CSR consulting and Sustainability Reporting firm)

Friday, July 22, 2011

Wasting paper #CSR #FAIL

I have finally gotten around to speaking out about a pile of paper that arrives in my mail each month. It's my cellphone invoice. Well, it's all my cellphone transactions. We have three active phones (me, my husband, my daughter), one cellular modem for my laptop and one micro-sim for my iPad. All these charges are paid from my one account. I need at least one printed invoice because my accountant says I cannot submit an electronic version for my business accounts, and my phone and peripherals are a business expense. So, in a normal, reasonable, environmentally conscious world, I would expect to receive one envelope, with one piece of paper listing all the charges that will be deducted by standing order from my account.

This is what I received from my provider, Pelephone:


Seven envelopes and eight pieces of paper.
All for one account.
Every month.
Paper, ink, postage, handling ... seven times more than required. Multiply this by hundreds of thousands of subscribers and the amount of resource wastage is mind boggling.
This is despite a declaration on the Pelephone website that they are committed to environmental protection, although this is as minimal as you can get.

I wrote to Pelephone, asking what they could do about this wastefulness but have yet to receive a response (after 24 hours). An email query promises a response within SEVEN working days while a query on the Pelephone Facebook page promises a response within TWO working days. I decided not to wait. This is the age of instant.

Israel is often cited as having one of the highest per capita usage rates for cellphones worldwide (this may be explained by the link to security concerns and many schoolchildren carry cellphones for this reason). There are three main cellular providers in Israel: Cellcom, Partner (Orange) and Pelephone. It's hard to say that any of them present a good option for sustainability. All have been taken to task by the Israeli government in the past year for anti-consumer policies including prohibitive interconnection charges, lack of transparency regarding fees and connection speed rates, grossly high prices and lack of customer responsiveness. Service is abysmal at all three companies (and I have been a customer of all three at different times). I believe the telecommunications industry is one of the least trusted in the country though, regrettably, one of the most indispensible. As far as sustainability is concerned, Partner, with 32% market share, has produced two sustainability reports, the last one covering 2009. Cellcom has produced one sustainability report covering the year 2008, and Pelephone has produced zero sustainability reports and is the least transparent in all respects of all three companies. 

However, even without a commitment to sustainability, saving resources just makes common sense. Perhaps that's the secret ingredient that is lacking in our celluar industry in my home market. Perhaps common sense is the more difficult thing to achieve than improvement in 3G connection speeds.    



elaine cohen, CSR consultant, Sustainability Reporter, HR Professional, Ice Cream Addict. Author of CSR for HR: A necessary partnership for advancing responsible business practices  Contact me via www.twitter.com/elainecohen  on Twitter or via my business website www.b-yond.biz/en  (BeyondBusiness, an inspired CSR consulting and Sustainability Reporting firm)

Friday, May 20, 2011

My favourite sustainability reporting conference

This conference continued our tradition, as a small consulting firm who makes a big impact, of practitioner-oriented, sustainability reporting-focused annual conferences in Israel for those who are serious about sustainability and want to gain both inspiration and guidance. The conference is free of charge to all who register, and those who show up are the hard core of committed sustainability managers, consultants, activists and academics. This year, the conference was kindly hosted by Microsoft R&D Center in their fabulous auditorium earlier this week, in Herzliya, Israel.

Kevin Moss, Head of CSR, BT Americas, was the **star** of the conference. He made an ultra turbo impressive presentation of BT's Corporate Responsibility practices including reporting. He is one of the best speakers on sustainability we have hosted. Don't ask me. Ask EVERYONE who attended the conference.



The program included talks by Dov Khenin, an Israeli Member of Parliament, who has been seriously active for many years in driving social and environmental legislation, stressing the role that companies must play in creating positive impacts and being accountable, and Alona Shefer Karo, the Israel Director-General of the Ministry of the Environment, a long time activist on environmental matters, having headed up the influential environmental umbrella NGO Life and Environment for many years prior to joining the government. Alona explained how the Ministry for Protection of the Environment is demanding higher quality environmental reporting and will be using sanctions and fines and aligned mandatory reporting frameworks to ensure a step change for reporting by public companies on environmental risks. Important work.

Dr Daniel Federson of the Institute of Quality Control (IQC), a specialist standards training and auditing company, presented on the use of standards including ISO 14000 , ISO 18000 and SA8000 as drivers for sustainability.


My business partner Liad Ortar, presented on the subject of a new tool for measuring sustainability impact of companies using three local rankings.


Iris Rakovitzky, Sustainability Analyst at Beyond Business, presented the results of the Third Israeli Transparency Index, which resulted in a marginal improvement in sustainability transparency by the 100 top publicly traded companies in Israel, at 35%, which we still call FAIL. The Top Ten companies for Transparency were presented with Transparency Index certificates :)


I myself me presented on the state of Sustainability Reporting.


I have uploaded my presentation to Slideshare and you can view it here. My key points relate to navigating the many different dynamics of sustainability reporting today, with the multitude of options and developments in approaches to reporting and changes on the horizon. The big question companies should be facing today is not whether to report but HOW to report.

As this was a sustainability conference, we also ordered special waste bins for organic waste which was then used for compost (after the conference!)


All in all, this was another successful conference which provided inspiration, practical assistance, meeting of minds, meeting of people and hopefully, a platform for further growth and development of sustainability and sustainability reporting awareness and practice in Israel. The only thing we didn't provide was ice cream. Oops. Forgot to put that on the menu. Hmph. 

elaine cohen, CSR consultant, Sustainabilty Reporter, HR Professional, Ice Cream Addict. Author of CSR for HR: A necessary partnership for advancing responsible business practices   Contact me via www.twitter.com/elainecohen  on Twitter or via my business website www.b-yond.biz/en  (BeyondBusiness, an inspired CSR consulting and Sustainability Reporting firm)
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